Who We Work With

We focus on partnering with businesses that want reliable IT and software that simply works. Our clients are ambitious, practical, and ready to make technology a driver for growth.

Our Typical Clients

We’re not trying to be everything to everyone, and that’s a good thing. We are the right fit for companies who value clear advice, responsive support, and measurable results.

We work with clients that have no internal IT resource, but also with clients that have some base IT support, we are your team extension where it meets your needs. We can be the day to day support, or the project partner, or both!

Size: SMBs and smaller SMEs with 5–100 users (20 - 30 is often the sweet spot).
IT setup: Minimal or no internal IT resource.
Location: South West England for IT services; UK-wide for Odoo projects.
Needs: Day-to-day IT support, or system transformation with Odoo ERP/CRM.

Managed & Business IT Clients

Our managed and business IT services are designed for organisations that want dependable IT support but don’t have (or need) an internal IT department.

Typical needs:

Fast, friendly IT support for staff.
Proactive monitoring and cybersecurity.
Cloud services, backups, and disaster recovery.
Professional management of servers and networks.

Best fit: Companies in the South West with 20 - 30 employees, looking for a long-term IT partner who keeps everything running.

Explore Managed IT Services > and Business IT Service >.

Odoo Clients

Our Odoo consultancy helps businesses replace spreadsheets, outdated software, or disconnected platforms with one powerful system for CRM, ERP, and ecommerce.

Typical needs:

A centralised view of customers, operations, and sales.
Automation to reduce admin and human error.
Flexible ecommerce tools that scale with growth.
Affordable ERP that doesn’t require enterprise budgets.

Best fit: SMBs to larger SMEs across the UK who want a scalable, flexible solution to support their growth.

Find out more about our Odoo Consultancy >

Professional Services

Retail & Ecommerce

Manufacturing & Distribution

Charities &

Not-for-profits

Industries We Support

Trusted by Businesses Like You

See our case studies

Microsoft Partner & Odoo consultancy

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Flexible Support Contracts

To match your needs

Local Presence

A strong base in the South West

Approachable Experts

We give you clear answers

Why Clients Choose SupportWise?

Book a free consultation and kickstart your project today

Frequently Asked Questions

What size businesses do you usually work with?

Our typical clients are SMBs and smaller SMEs with between 5 and 100 users. Businesses with around 20 - 30 users are often the best fit, but we can scale support up or down as needed.

Do we need to have an internal IT team to work with you?

No. Most of our clients have little to no in-house IT resource. We act as their IT department, handling everything from day-to-day support to long-term strategy.

Do you only work in the South West?

Our Managed IT and Business IT services focus on organisations in the South West of England, where we can provide fast, local support. For Odoo consultancy, we work with businesses UK-wide.

Which industries do you support?

We work across a wide range of sectors including professional services, retail & ecommerce, manufacturing, distribution, and not-for-profits. Our approach is flexible, so we tailor solutions to your industry needs.

Is SupportWise the right fit for larger enterprises?

We specialise in SMBs and SMEs. Larger enterprises may benefit more from in-house IT teams or enterprise-focused providers, but we can scale our services if your business is growing and needs flexible support.

Can you help us grow with Odoo?

Yes. Odoo is perfect for SMBs and larger SMEs who want to replace spreadsheets or legacy systems with a scalable ERP, CRM, or ecommerce solution. We’ll guide you through setup, customisation, and training.

Does this sound like you?

If your business fits the profile of our typical client, we’d love to help. Whether you need a dedicated IT partner or a smarter way to run your operations, we are here to support your growth.

Get In Touch Today

Real Feedback from Real Clients.

" We really liked the clarity of what was provided and found SupportWise really easy to deal with and always happy to answer questions. We would highly recommend them to anyone looking for IT support as they take all the hassle away from us. "

JPT Builders

" If I could give 10 stars I would! I am currently in the process of migrating our service to the team at SupportWise... The biggest worry I had was the lack of support until the full switch over had happened, the team has been absolutely faultless and have stepped in on all our issues without hesitation. "

Leighfield Construction

" Really appreciated the time and attention given to help me with my IT set up. Bart was proactive and able to turn the IT language into plain English to help me understand what was going on! Great service. "

Kirsty Duck

"  We have been using Supportwise for over a year now. Their responsiveness has been spot on and they've helped us solve some systems issues which has helped us with our productivity. "

Kirsty Duck

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