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IT Support Pricing


IT support pricing shouldn't be complex. Here at SupportWise we pride ourselves on having no-nonsense, transparent, flat pricing packages.

Life is complicated enough. SupportWise aims to keep life and IT support simple, straightforward and affordable.


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IT Support Services Cost Calculator

Find the perfect IT support package for your business needs

Your Personalised Quote

Your Quote - Based on 15 Users


Support Level
Proactive Monitoring
£50 × 15 users = £750.00/month

What's included:

  • Everything in Reactive Support
  • 24/7 automated system monitoring
  • Proactive alerts before issues impact you
  • Automated patch management
  • Extended support hours (8am-6pm)

Microsoft 365
Business Basic (managed by Supportwise)
£4.6 × 15 users = £69.00/month
Note: Microsoft pricing is pass-through with no markup. We can also manage your existing licences at no extra cost.

Security & Backup
  • Microsoft 365 Backup: £30.00/month
  • Advanced Antivirus: £45.00/month
Good to Know
  • 12 month minimum contract terms
  • Microsoft 365 costs shown are direct from Microsoft
  • We don't mark up software licences
  • Your support package covers unlimited tickets
  • All prices exclude VAT
  • Change your plan with 30 days notice
Total Cost
Monthly

£894.00

+VAT
Annual

£10728.00

+VAT
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Not quite what you need?

Sometimes a full-service package isn't what you need and we get that, that's why SupportWise offers stand-alone services for our most popular solutions. Check them out below:

IT Support (Remote or On Site) Without Software Additions

You'll likely already have software you're confident using and don't want the software additions that our full-service IT support covers. That's okay! We offer straight-forward IT support at the same level of thoughtfulness as our full-service clients, without the extras. Learn more about this service today by booking a free consultation call.

Ad-Hoc Site Visits

Change my mind: an in-person visit is better than a scheduled call at 2PM. That's why we offer ad-hoc site visits so we can personally take a closer look at your computer systems and advise you on your next steps. This means you can have us on site during an emergency or at an "as-needed" basis rather than included in your package.

Pre-Paid IT Support Services

Would you rather pay in full? We've got you. By signing up with us via pre-paid IT support services you won't have to keep an eye on your bank account and we'll look after your computer systems for the length of your contract. This gives you the peace of mind that your IT service is taken care of at no extra cost.

Microsoft 365 Support and Billing

You may find that there are little to no issues with your IT but you're looking for Microsoft 365 support specifically. You've come to the right place. As Microsoft 365 partners, we're fully qualified to migrate your current systems and adjust as you need. Discover more by reaching out to our team.

IT services made simple, when you outsource to SupportWise

Giving you the peace of mind to focus on your business, while we take care of your IT