Managed IT Services for Small and Growing Businesses
We understand small and growing businesses - your priorities, your pressures, and the need to keep things running. With SupportWise, your IT just works, so you can focus on growing your business.
Why Choose Managed IT Services?
- Predictable monthly costs with scalable support packages
- Minimise downtime through proactive monitoring and maintenance
- Protect your business with proven security built for small and medium businesses
- Free up your team to focus on growth, not IT problems
Not sure if you need ongoing or project-based support?
Our Managed IT Services for Small to Medium Businesses
Monitoring & Helpdesk Support
24/7 system monitoring and responsive support whenever you need it. Issues are spotted early and resolved quickly, keeping your teams online.
Cybersecurity & Data Protection
Protection against threats, ransomware, and data loss. Compliance-ready solutions that give you peace of mind.
Explore our Cybersecurity Services
Cloud Services & Backup Solutions
Managed cloud hosting, secure file sharing, and automated backup systems with disaster recovery built in.
Network & Server Management
Reliable server performance, patching, and network optimisation to keep your infrastructure secure and efficient.
IT Strategy & Reporting
Regular performance reviews and technology roadmaps to align IT with your business objectives.
Change & Configuration Management
Whether you’re installing new equipment, moving offices or changing business processes, we are with you to smooth the IT journey.
Who is it for?
SMBs with limited or no in-house IT resource
Gain expert support without the overhead of an internal IT department, keeping systems efficient, reliable and secure.
Companies that want to focus on their core strengths (not IT)
You are specialists at what you do in your market, we enable you to focus on that and not your IT needs.
Companies seeking predictable costs and reduced downtime
With proactive monitoring and fixed monthly pricing, managed IT minimizes disruptions and keeps budgets under control.
Growing businesses needing scalable IT support
Services that scale with you - ensuring performance, security, and efficiency at every stage.
Businesses that want to get more from their IT system
We help our clients get better efficiency from their IT systems, across all the clients’ team.
Essential Remote
Perfect for businesses who are not quite ready for an in house IT team
Features:
- Remote Support Only
- Business Hours Support (9-5)
Essential Business
Foundational support for growing businesses
Features:
- Microsoft 365 Business Standard
- Remote Support (Extended Hours)
- Discounted Onsite Support
- Full Microsoft 365 Backups
- Advanced Antivirus Solution
Professional Business
Enhanced protection and support for established businesses
Features:
- Microsoft 365 Business Premium
- Advanced Security Suite
- Priority support (8-6)
- 24/7 monitoring
- Enhanced backup
- Monthly IT review
-
2 on-site visits/month
Enterprise Solutions
Comprehensive protection and unlimited support for demanding environments
Features:
- Microsoft 365 Business Premium
- Enterprise Security Suite
- 24/7 Priority Support
- Advanced monitoring
- Full disaster recovery
- Weekly IT review
- Unlimited on-site support
- Cyber Essentials Certification
99% client retention - true partnership
20+ years of combined IT expertise
Why SupportWise?
4-hr Response and 24/7 monitoring capability
Supporting all devices and Windows/Mac/Linux
A personal, friendly approach, you’ll know our team by name
Tailored packages to suit your business size and goals
Let’s take care of your IT
Focus on growing your business while we keep your IT secure, reliable, and efficient.