WE don't MESS AROUND WITH PRICING

Included in All Plans

All of our packages, whether on-site or remote only come with the following bundled in.

Antivirus as standard

We include BitDefender Antivirus for up
to 3 devices per user, with no questions
asked.

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Updates on all of your devices

Keep all of your kit secure with our 24/7
monitoring and automated updates for Windows, Mac, Linux and most software.

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Backup and Disaster Recovery

Have all users covered and running Microsoft 365 or Google Workspace? We'll back it all up offsite for you.

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Multichannel Support Desk

No matter where you are, raise a ticket with us. Our online portal works on iOS and Android (as well as PC & Mac)

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Simple & Powerful

We run our own helpdesk platform - one of the most secure on the market.

Our entire platform runs within our own infrastructure, meaning we're not reliant on some of the key players who have been recently breached. With a security-first approach, we keep your data secure as houses.

Discover our platform.
“All of our problems have always been solved quickly and professionally.”
“ I cannot recommend SupportWise highly enough! It doesn’t matter what it is, they always find a solution.”
“ I am very happy to recommend SupportWise for their speed, professionalism and value.”
WORKING WITH CLIENTS ALL ACROSS THE UK

IT Support in Swindon, Nationwide

IT Support shouldn't be restricted to your home town. That's why we work with customers all across the UK and with partners matched to ensure that we can be on site when needed.

See where we're working
Choose Yours

Our Pricing Plans

MONITORING ONLY
£
15
PER USER / MONTH
BitDefender Antivirus for 1 Device
Windows / Mac / Linux Updates
3rd Party Patching and Updates
Access to the helpdesk (business hours)
1hr remote support included
(at no additional cost)
Get your devices monitored
Popular
ALL YOU CAN EAT SUPPORT
£
20
PER USER / MONTH
Everything in Monitoring plus....
BitDefender Antivirus for 2 Devices
Extended support until 8pm Monday - Friday
Unlimited remote support
1 on-site call out included per month
at no extra cost
Talk to us about support
THE COMFORT PACKAGE
£
35
PER USER / MONTH
Everything in the AYCE Package
BitDefender Antivirus for 3 Devices
Free Backups of Office 365
or Google Workspace
Unlimited on-site call outs included
Monthly Security and Vulnerability Scanning
Find out how we can support you
Do not hesitate to contact us if you have any qustions about our pricing plans. And don’t forget to check the FAQ page.
MONITORING ONLY
£
20
PER user / month
Bitdefender Antivirus for 1 Device
Windows / Mac / Linux Updates
3rd Party Patching and Updates
Access to the helpdesk (Business Hours)
1hr remote support included
(at no additional cost)
Get your devices monitored
Popular
ALL YOU CAN EAT SUPPORT
£
25
PER USER / MONTH
Everything in Monitoring plus...
BitDefender Antivirus for 2 devices
Extended support until 8pm Monday - Friday
Unlimited Remote Support
1 on-site call out included per month
at no extra cost
Talk to us about support
THE COMFORT PACKAGE
£
40
PER USER / MONTH
Everything from All You Can Eat Support
BitDefender Antivirus for 3 devices
Free Backups of Office 365
or Google Workspace
Unlimited on-site call outs included
Monthly Security and Vulnerability Scanning
Find out how we can support you
Do not hesitate to contact us if you have any qustions about our pricing plans. And don’t forget to check the FAQ page.
Everything You Need

Features Included in All Plans

We don't nickel and dime our clients - all of our packages include the following as standard

Exceptional telephone support
Calls answered in under 2 minutes
Remote Support
Access to our helpdesk portal
Support during business hours
Windows and 3rd Party Updates
Email Support
Antivirus for up to 3 devices
Great Support (based in Swindon)
Might be Interesting

Frequently Asked Questions

Find the answers to the most asked questions we've had so far.

Q: Why do you only do 12 month or 30 day rolling contracts?

We believe that every business should have the choice to change their mind at any time. That's why we keep our contracts as short as possible. 12 months is a good starting place to see if you like what we do. Other contract options are available.

Q: Can I change my package at any time?

All 12 month contracts come with a 6 month break clause, so you can drop down to 30 day rolling prices after this time. All 30-day rolling can be upgraded to a 12 month package at any point during the term.

Q: Do you offer any other services?

Yes! We are Microsoft Partners so can setup and integrate Office 365 for your business. We're also literate in Google Workspace. For our managed services clients, we also offer hosted VOIP or UK Based Web Hosting.

Q: I like the look of your platform, can we implement it ourselves?

Supportwise IT Services has partnered up with ITSM Company to offer ITSM 360 as a separate service to our managed services platform. If you're interested in ITSM 360, check out our dedicated page for this.

See All Questions