FROM our offices in wiltshire

Managed IT Support Founded In Swindon

Supportwise offers full outsourced IT support services to small and medium sized businesses like yours.

Expert, no-nonsense support

Your business success is our business and it’s important to us that we offer you the right services for your requirements.

We appreciate that for your business to work your IT systems need to work. 24/7. SupportWise makes things work.

So why should you outsource your IT support to SupportWise?

Outsourcing to us means you have a number of services available 24/7 including break-fix, security, cloud services, web hosting, emails and infrastructure.

We can also advise on hardware and software procurement and upgrading your systems ensuring your IT can keep up with your business goals. And we do all we can to use IT to improve business efficiencies and productivity.

We will scale with your business meaning you will only ever pay for the services you need when you need them. With our highly skilled engineers, no-nonsense approach and flat pricing you can rest assured there will be no nasty surprises at the end of the month.

Team in Swindon working

How do you know if your business is ready for Managed IT Support?

Still without an in-house IT team, or looking to supplement your current team? Maybe, it’s time for a change. Download this eBook for free advice on deciding if your business is ready for Managed IT Support.
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Do you struggle with IT Challenges such as:

Issues take too long to resolve
Paying too much for what you get
IT department is stretched too thin
Outgrown current Managed IT provider
Unforeseen IT costs keep cropping up
Your IT person has or will soon leave
Frequent security concerns
Lacking confidence in tech you use every day

Your goals are too important to be held back by IT problems

Don't be held back any longer, your IT deserves better
Choose Yours

Our Pricing Plans

BitDefender Antivirus for 1 Device
Windows / Mac / Linux Updates
3rd Party Patching and Updates
Access to the helpdesk (Business Hours)
1hr remote support included
(at no additional cost)
Get your devices monitored
Everything in Monitoring Only
BitDefender Antivirus for 2 devices
Extended support until 8pm Monday - Friday
Unlimited remote support
1 on-site call out included per month
at no extra cost
Talk to us about support
Everything in the All You Can Eat Support Package
BitDefender Antivirus for 3 Devices
Free Backups of Office 365
or Google Workspace
Unlimited on-site call outs included
Monthly Security and Vulnerability Scanning
Find out how we can support you
Do not hesitate to contact us if you have any qustions about our pricing plans. And don’t forget to check the FAQ page.
Everything You Need

Features Included in All Plans

We don't nickel and dime our clients - all of our packages include the following as standard

Exceptional telephone support
Calls answered in under 2 minutes
Remote Support
Access to our helpdesk portal
Support during business hours
Windows and 3rd Party Updates
Email Support
Antivirus for up to 3 devices
Great Support (based in Swindon)

Why our clients choose SupportWise

Construction IT Support in Swindon
No hassle experience
Clarity on services offered
Support requests handled swiftly
Easy access to qualified technicians
Mentoring IT Support in Oxford
A solution for every problem
Dedicated, reliable customer service
Flexible hardware & software support
Accommodating when changes are needed
Little business disruption
All suggestions personalised
Very professional and super helpful
Knowledgeable answers without jargon

Like to discuss further? Request a no-obligation consultation

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IT Support in Swindon, Nationwide

IT Support shouldn't be restricted to your home town. That's why we work with customers all across the UK and with partners matched to ensure that we can be on site when needed.

See where we're working
Simple & Powerful

We run our own helpdesk platform - one of the most secure on the market.

Our entire platform runs within our own infrastructure, meaning we're not reliant on some of the key players who have been recently breached. With a security-first approach, we keep your data secure as houses.

Discover our platform.
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Frequently Asked Questions

Find the answers to the most asked questions we've had so far.

Q: Why do you only do 12 month or 30 day rolling contracts?

We believe that every business should have the choice to change their mind at any time. That's why we keep our contracts as short as possible. 12 months is a good starting place to see if you like what we do. Other contract options are available.

Q: Can I change my package at any time?

All 12 month contracts come with a 6 month break clause, so you can drop down to 30 day rolling prices after this time. All 30-day rolling can be upgraded to a 12 month package at any point during the term.

Q: Do you offer any other services?

Yes! We are Microsoft Partners so can setup and integrate Office 365 for your business. We're also literate in Google Workspace. For our managed services clients, we also offer hosted VOIP or UK Based Web Hosting.

Q: I like the look of your platform, can we implement it ourselves?

Supportwise IT Services has partnered up with ITSM Company to offer ITSM 360 as a separate service to our managed services platform. If you're interested in ITSM 360, check out our dedicated page for this.

See All Questions