About SupportWise Customers
SupportWise’s customers are ambitious, growth-focused businesses ready to move beyond fragmented systems and processes. From independent retailers and distributors to professional service firms and manufacturers, they operate in fast-moving sectors where efficiency, accuracy, and control are critical to success.
These organisations rely on technology that works seamlessly, connecting sales, stock, and finance in real time. Many are transitioning from legacy ERP systems like OrderWise to more agile, cloud-based solutions such as Odoo, enabling them to reduce costs, streamline workflows, and scale with confidence in an increasingly digital marketplace.
Need & Requirement
SupportWise works with businesses seeking to modernise their operations and move away from costly, outdated ERP systems such as OrderWise. Many of these organisations faced rising support costs, on-premise infrastructure limitations, and fragmented processes spread across multiple disconnected tools.
To meet this growing demand, SupportWise needed a clear framework to demonstrate how Odoo’s all-in-one platform could replace legacy systems, reduce complexity, and deliver measurable cost savings. The goal was to help clients simplify their tech stack, improve efficiency, and gain greater control through a structured, partner-led approach to implementation.
Our Solution
For many businesses, the shift from OrderWise to Odoo marked a turning point, a move away from expensive, on-premise systems toward flexible, cloud-based efficiency. The transition began with a clear understanding of each organisation’s operations through a structured Fit Gap Analysis, ensuring Odoo could meet every essential need before migration.
Implementation followed a phased, modular rollout, allowing companies to tackle their biggest challenges first, whether that was inventory control, order processing, or financial management. This staged approach minimised disruption and delivered visible improvements early in the process.
Each migration was supported with hands-on training and documentation, giving teams the confidence to adopt new workflows quickly and use Odoo to its full potential. By consolidating multiple disconnected tools into one scalable platform, these businesses gained clarity, control, and measurable cost savings, unlocking the efficiency and visibility needed to grow with confidence.