Modernising infrastructure to support future growth

When Thinking Software became dissatisfied with its existing IT provider, the company turned to SupportWise to deliver a more reliable IT environment and a platform capable of supporting future growth.

Thinking Software

Company
Thinking Software is a software development company based in Witney. As the business continued to grow, it needed an IT infrastructure capable of supporting future expansion while providing greater reliability and performance.

Industry
Software Development

Users supported
16 Users

Location
Witney

Services delivered

  • Managed IT Support
  • Infrastructure Consultancy
  • Server Deployment
  • Datacentre Migration
  • VMware to Hyper-V Migration
  • Ongoing IT Management

The situation

When existing support no longer meets expectations

Thinking Software approached Supportwise after becoming increasingly dissatisfied with its previous IT provider. Service concerns, rising costs and a lack of confidence in the existing environment led the business to seek a more proactive and dependable technology partner.

The company required a solution that would not only address immediate infrastructure concerns but also provide a strong foundation for future growth.

The solution

Delivering a modern infrastructure platform

SupportWise began by reviewing the existing infrastructure and identifying opportunities to improve performance, reliability and scalability.

Working closely with the Thinking Software team, we designed and delivered a new server environment, managed a datacentre migration, and successfully transitioned the business from VMware to Hyper-V.

The result was a modernised infrastructure platform better suited to the company’s operational requirements and future plans.

Following the success of the project, Thinking Software has continued to invest in its infrastructure and has since added three further servers to support ongoing growth.

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