Hear from the businesses we support

Choosing an IT support provider is about trust as much as technical expertise. See what businesses from Swindon and beyond say about working with Supportwise, from responsive support and friendly engineers to reliable day-to-day IT management.

Read our customer stories
Testimonials

We’re your Outsourced IT Department

Trusted by small businesses that need IT to simply work

Finding an IT company that feels like an extension of your business isn’t always easy. Many of our customers joined us after becoming frustrated with slow response times, impersonal service or constantly explaining the same problems to different engineers.

At Supportwise, we do things differently. We get to know your business, your team and your systems, so when you need help, you’re speaking to people who already understand your setup. Whether we’re managing your day-to-day IT, supporting Microsoft 365 or delivering larger projects, our focus is always on making technology straightforward and dependable.

SupportWise Homepage
Great experience from start to finish. The team set up remote networking across our self-storage sites and made the whole process seamless. Communication was excellent throughout, and they offered a few tailored solutions to suit our needs. The system is working perfectly and the pricing was very competitive. Highly recommended.

Thorp Storage
Paul & Oliver Thorp

SupportWise Homepage
I had a slow performing PC that I use for my business, and which had previously been for a check up elsewhere. It was frustrating me and costing me time. Chris performed a thorough diagnostic and identified a couple of key things that I could do to improve performance. He subsequently found a great deal on the recommended replacement parts and upgrades. Chris kept me informed through every step of the upgrade and reconfigure process, checking and reconfirming my requirements. I now have a highly responsive PC I can depend on to help me deliver a timely service to my clients! Chris is friendly and professional, very responsive and knowledgeable. I would highly recommend Chris & Supportwise if you’re getting frustrated by your IT!

NK Credit Consultancy Ltd
Nicki Kinton
Swindon

SupportWise Homepage
Friendly, flexible and efficient – thanks for your help with my laptop and printer.

Clare Borras

SupportWise Homepage
Supportwise have just upgraded the IT for BioViron International Ltd. Wouldn’t hesitate to recommend them.

BioViron International Ltd
Bev Bodio

SupportWise Homepage
So impressed with the service we got from Chris. Cannot recommend Supportwise highly enough. Came as a recommendation as very pleased we found them.

John Williams Heating
Debbie W

SupportWise Homepage
Christopher has been so helpful and has made things as easy as possible when it comes to setting up services. Great value and great customer service. Highly recommend.

TLC Properties
Tara Cozens

SupportWise Homepage
Fantastic service provided again by Chris and the team – quick to diagnose and sort out the issue with the laptop. It was set back to a user friendly layout alongside an upgrade to Windows 11. I would highly recommend Support Wise to any business looking for a reliable IT support provider.

Grey & Amor
A Douglas

SupportWise Homepage
Chris and his excellent team repaired and serviced our laptops. Great comms throughout, replaced the faulty parts and did a health check on both. Would really recommend.

Claire Madeley

SupportWise Homepage
My PC was running slow. I called Supportwise who picked the PC up within an hour, made what improvements they could, and returned it to my door. Excellent communication throughout and also a very reasonable price.

Peter Butt

SupportWise Homepage
Chris came to my office punctually on Wednesday morning. He resolved all the issues discussed within an hour. He was efficient, confident and knowledgeable about what was wrong and how to correct things. I look forward to having a long and positive business relationship with him in the future.

Laurence Bunney

SupportWise Homepage
I booked work with Chris and the team in August. We had a catch up before they started work to make sure everyone was on the same page. I was given a url to watch the site being built and then was able to log into it to make changes before it went live. Really happy with the overall process – it was really easy and stress free. I would happily recommend Chris and his team to anyone.

Tecc Limited
Peter McCallum

SupportWise Homepage
I have recently met Chris through networking, and he has been a wonderful support since we first met and is very professional in his work. I know several other people who also work with him and speak very highly of him too. I have been very happy with his work and would be happy to recommend him to others.

Lis McDermott

SupportWise Homepage
Chris has been amazing! He has set up my Office 365, migrated my emails, set up a new anti virus and lots more! All through he’s been dedicated and communicated every step. Highly recommended!

Blue Elephant Bookkeeping
Alisha Hellard-Smith

SupportWise Homepage

Chris is super knowledgeable and you feel safe leaving it in his hands to sort things out. Their support team are very helpful too and they go above and beyond to ensure we are well looked after. I couldn’t recommend them enough.

VISIO Health Ltd
Sanjog Sandhu
Buckinghamshire

SupportWise Homepage

“If I could give 10 stars I would! I am currently in the process of migrating our service to the team at SupportWise… The biggest worry I had was the lack of support until the full switch over had happened, the team has been absolutely faultless and have stepped in on all our issues without hesitation.”

Leighfield Construction

Swindon

SupportWise Homepage

“We really liked the clarity of what was provided and found Supportwise really easy to deal with and always happy to answer questions. We would highly recommend them to anyone looking for IT support as they take all the hassle away from us.”

Pentire Construction

Oxford

SupportWise Homepage

“We have been using Supportwise for over a year now. Their responsiveness has been spot on and they’ve helped us solve some systems issues which has helped us with our productivity.”

Intelligent Dialogue Ltd.
Diane Banister
Swindon

SupportWise Homepage

“Really appreciated the time and attention given to help me with my IT set up. Bart was proactive and able to turn the IT language into plain English to help me understand what was going on! Great service.”

Face2FaceHR
Kirsty Ducksmith
Cambridgeshire

SupportWise Homepage

“We count the SupportWise team as part of our own, because that is how it feels. Open to collaboration, they listen to our needs and not only support us effectively day-to-day but also improve our IT and software systems ongoing. They are key to our team functioning effectively. We have been with SupportWise for several years and I expect that to continue.”

Motion Marketing
Claire Randall
South Cerney

SupportWise Homepage

“SupportWise initially helped us with our overall IT system structure, to reduce costs and to increase reliability, they achieved this. We have been with them for support ever since, the service is fast, effective and friendly.”

PACE Networks
Ben Hogg
South Cerney

SupportWise Homepage

“I thoroughly recommend Supportwise for IT support and services. Chris has helped me move my emails and cloud storage to a new system and he made it so easy.

I am not particularly techy so it was great that Chris was able to explain the process clearly but was not patronising. Everything was taken care of for me and I was kept fully to date.

If I have had any questions or wasn’t sure of anything I have contacted Chris and his responses have always been very swift and he has answered my questions very quickly. If you are looking for IT support and services definitely give Supportwise a call they are very knowledgeable.”

Cheeky Little Prints
Lisa Berry
Swindon

SupportWise Homepage

“I’m self-employed and have had the pleasure of using the services SupportWise IT Services have to offer several times this year already, and each time they’ve swooped in to save the day. You can count on Chris and the team to handle your IT issues and requirements swiftly & positively, it’s an absolute pleasure to talk with them whenever I need help – void of any of the usual frustration associated with IT companies. Thank you again!”

Self-employed
Lauren Reynolds

SupportWise Homepage

“Chris has been an absolute star during the migration and hosting of my website. He made everything so easy and headache free.

I would recommend him to anyone and will definitely use him again!”

Empowered VA Services
Hannah Edwards
Swindon

SupportWise Homepage

“I contacted SupportWise to price up a small business website hosting. Not only was the cost broken down at every step of the way, but the entire process was thoroughly explained and made easy. The setup was incredibly quick and SupportWise have been on hand to answer any follow-up questions no matter how big or small. Great service and price, would recommend for small businesses.”

Small Business Owner
Christie Kelly​

SupportWise Homepage

“I had a slow performing PC that I use for my business, and which had previously been for a check up elsewhere. It was frustrating me and costing me time.

Chris performed a through diagnostic and identified a couple of key things that I could do to improve performance. He subsequently found a great deal on the recommended replacement parts and upgrades.

Chris kept me informed through every step of the upgrade and reconfigure process, checking and reconfirming my requirements. I now have a highly responsive PC I can depend on to help me deliver a timely service to my clients!

Chris is friendly and professional, very responsive and knowledgeable. I would highly recommend Chris & Supportwise if you’re getting frustrated by your IT!”

NK Credit Consultancy Ltd
Nicki Kinton
Swindon

SupportWise Homepage

“Firstly, I rarely leave reviews – so that shows how impressed I am with this business! I can’t recommend Support Wise IT Services in Swindon enough. I had a whole list of niggly bits at my business plus some bigger issues that needed addressing.

SupportWise were recommended to me by a trusted local business, and from the first contact, their response and handling of all our IT issues have been dealt with extremely well. They quickly respond to queries, are really good value for their high level of service, and they are open and honest on pricing – plus they won’t blind you with jargon.

Bart has particularly gone above and beyond today where we had a domain issue with another provider causing some huge problems. He spent some time finding a solution – I know many I.T. companies would have just shrugged their shoulders and said that we would have to speak with the problematic provider ourselves, but he persevered and didn’t finish the job until it was resolved and fixed.

I highly recommend SupportWise to anyone with IT issues, they really care about doing a good job. I’ve been in business 21 years and they are the best IT company I’ve experienced.”

Tobias Robins Photography
Tobias Robins
Swindon

Local SMB support

Why businesses choose Supportwise

Supportwise combines local, friendly service with the technical knowledge businesses need to keep IT running properly. Our managed IT support services are designed for small and growing teams that want responsive help, clear advice and reliable systems without the cost of building an in-house IT department.

With Supportwise, you get people who take the time to understand your setup, explain things clearly and support your business as it changes.

Learn more about us