Hear from the businesses we support
Choosing an IT support provider is about trust as much as technical expertise. See what businesses across Wiltshire, Gloucestershire and beyond say about working with Supportwise, from responsive support and friendly engineers to reliable day-to-day IT management.
Read our customer stories
We’re your Outsourced IT Department
Trusted by small businesses that need IT to simply work
Finding an IT company that feels like an extension of your business isn’t always easy. Many of our customers joined us after becoming frustrated with slow response times, impersonal service or constantly explaining the same problems to different engineers.
At Supportwise, we do things differently. We get to know your business, your team and your systems, so when you need help, you’re speaking to people who already understand your setup. Whether we’re managing your day-to-day IT, supporting Microsoft 365 or delivering larger projects, our focus is always on making technology straightforward and dependable.
Chris is super knowledgeable and you feel safe leaving it in his hands to sort things out. Their support team are very helpful too and they go above and beyond to ensure we are well looked after. I couldn’t recommend them enough.
“Firstly, I rarely leave reviews – so that shows how impressed I am with this business! I can’t recommend Support Wise IT Services in Swindon enough. I had a whole list of niggly bits at my business plus some bigger issues that needed addressing.
SupportWise were recommended to me by a trusted local business, and from the first contact, their response and handling of all our IT issues have been dealt with extremely well. They quickly respond to queries, are really good value for their high level of service, and they are open and honest on pricing – plus they won’t blind you with jargon.
Bart has particularly gone above and beyond today where we had a domain issue with another provider causing some huge problems. He spent some time finding a solution – I know many I.T. companies would have just shrugged their shoulders and said that we would have to speak with the problematic provider ourselves, but he persevered and didn’t finish the job until it was resolved and fixed.
I highly recommend SupportWise to anyone with IT issues, they really care about doing a good job. I’ve been in business 21 years and they are the best IT company I’ve experienced.”
“I had a slow performing PC that I use for my business, and which had previously been for a check up elsewhere. It was frustrating me and costing me time.
Chris performed a through diagnostic and identified a couple of key things that I could do to improve performance. He subsequently found a great deal on the recommended replacement parts and upgrades.
Chris kept me informed through every step of the upgrade and reconfigure process, checking and reconfirming my requirements. I now have a highly responsive PC I can depend on to help me deliver a timely service to my clients!
Chris is friendly and professional, very responsive and knowledgeable. I would highly recommend Chris & Supportwise if you’re getting frustrated by your IT!”
“I contacted SupportWise to price up a small business website hosting. Not only was the cost broken down at every step of the way, but the entire process was thoroughly explained and made easy. The setup was incredibly quick and SupportWise have been on hand to answer any follow-up questions no matter how big or small. Great service and price, would recommend for small businesses.”
“Chris has been an absolute star during the migration and hosting of my website. He made everything so easy and headache free.
I would recommend him to anyone and will definitely use him again!”
“I’m self-employed and have had the pleasure of using the services SupportWise IT Services have to offer several times this year already, and each time they’ve swooped in to save the day. You can count on Chris and the team to handle your IT issues and requirements swiftly & positively, it’s an absolute pleasure to talk with them whenever I need help – void of any of the usual frustration associated with IT companies. Thank you again!”
“I thoroughly recommend Supportwise for IT support and services. Chris has helped me move my emails and cloud storage to a new system and he made it so easy.
I am not particularly techy so it was great that Chris was able to explain the process clearly but was not patronising. Everything was taken care of for me and I was kept fully to date.
If I have had any questions or wasn’t sure of anything I have contacted Chris and his responses have always been very swift and he has answered my questions very quickly. If you are looking for IT support and services definitely give Supportwise a call they are very knowledgeable.”
“SupportWise initially helped us with our overall IT system structure, to reduce costs and to increase reliability, they achieved this. We have been with them for support ever since, the service is fast, effective and friendly.”
“We count the SupportWise team as part of our own, because that is how it feels. Open to collaboration, they listen to our needs and not only support us effectively day-to-day but also improve our IT and software systems ongoing. They are key to our team functioning effectively. We have been with SupportWise for several years and I expect that to continue.”
“Really appreciated the time and attention given to help me with my IT set up. Bart was proactive and able to turn the IT language into plain English to help me understand what was going on! Great service.”
“We have been using Supportwise for over a year now. Their responsiveness has been spot on and they’ve helped us solve some systems issues which has helped us with our productivity.”
“We really liked the clarity of what was provided and found Supportwise really easy to deal with and always happy to answer questions. We would highly recommend them to anyone looking for IT support as they take all the hassle away from us.”
“If I could give 10 stars I would! I am currently in the process of migrating our service to the team at SupportWise… The biggest worry I had was the lack of support until the full switch over had happened, the team has been absolutely faultless and have stepped in on all our issues without hesitation.”

Why businesses choose Supportwise
Supportwise combines local, friendly service with the technical knowledge businesses need to keep IT running properly. Our managed IT support services are designed for small and growing teams that want responsive help, clear advice and reliable systems without the cost of building an in-house IT department.
With Supportwise, you get people who take the time to understand your setup, explain things clearly and support your business as it changes.
Learn more about us