The types of businesses we support
We focus on partnering with businesses that want reliable IT and software that simply works. Our clients are ambitious, practical, and ready to make technology a driver for growth.
See our typical clients
Supporting businesses across Wiltshire and Gloucestershire
We’re not trying to be everything to everyone, and that’s a good thing. We are the right fit for companies who value clear advice, responsive support, and measurable results.
We work with clients that have no internal IT resource, but also with clients that have some base IT support, we are your team extension where it meets your needs. We can be the day to day support, or the project partner, or both!
We support businesses across Wiltshire and Gloucestershire, including providing dedicated IT support in Swindon, Cirencester and Cheltenham.
- Size: SMBs and smaller SMEs with 5–100 users (20 – 30 is often the sweet spot).
- IT setup: Minimal or no internal IT resource.
- Location: South West England for IT services; UK-wide for Odoo projects.
- Needs: Day-to-day IT support, or system transformation with Odoo ERP/CRM.
Managed and business IT clients
Our managed and business IT services are designed for organisations that want dependable IT support but don’t have (or need) an internal IT department.
Typical needs:
- Fast, friendly IT support for staff.
- Proactive monitoring and cybersecurity.
- Cloud services, backups, and disaster recovery.
- Professional management of servers and networks.
Best fit: Companies in the South West with 20 – 30 employees, looking for a long-term IT partner who keeps everything running.
Explore Managed IT Services > and Business IT Service >.
Odoo clients
Our Odoo consultancy helps businesses replace spreadsheets, outdated software, or disconnected platforms with one powerful system for CRM, ERP, and ecommerce.
Typical needs:
- A centralised view of customers, operations, and sales.
- Automation to reduce admin and human error.
- Flexible ecommerce tools that scale with growth.
- Affordable ERP that doesn’t require enterprise budgets.
Best fit: SMBs to larger SMEs across the UK who want a scalable, flexible solution to support their growth.
Industries we support
Professional services
Retail & ecommerce
Manufacturing & distribution
Charities & not-for-profits
FAQs
Our typical clients are SMBs and smaller SMEs with between 5 and 100 users. Businesses with around 20 – 30 users are often the best fit, but we can scale support up or down as needed.
No. Most of our clients have little to no in-house IT resource. We act as their IT department, handling everything from day-to-day support to long-term strategy.
Our Managed IT and Business IT services focus on organisations in the South West of England, where we can provide fast, local support. For Odoo consultancy, we work with businesses UK-wide.
We work across a wide range of sectors including professional services, retail & ecommerce, manufacturing, distribution, and not-for-profits. Our approach is flexible, so we tailor solutions to your industry needs.
We specialise in SMBs and SMEs. Larger enterprises may benefit more from in-house IT teams or enterprise-focused providers, but we can scale our services if your business is growing and needs flexible support.
Yes. Odoo is perfect for SMBs and larger SMEs who want to replace spreadsheets or legacy systems with a scalable ERP, CRM, or ecommerce solution. We’ll guide you through setup, customisation, and training.
Does this sound like you?
If your business fits the profile of our typical client, we’d love to help. Whether you need a dedicated IT partner or a smarter way to run your operations, we are here to support your growth.
Get in touch
Take the stress out of managing IT
Reliable support, familiar faces and practical advice from a local IT company trusted by small businesses across Wiltshire and Gloucestershire.
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“I contacted SupportWise to price up a small business website hosting. Not only was the cost broken down at every step of the way, but the entire process was thoroughly explained and made easy. The setup was incredibly quick and SupportWise have been on hand to answer any follow-up questions no matter how big or small. Great service and price, would recommend for small businesses.”
“We count the SupportWise team as part of our own, because that is how it feels. Open to collaboration, they listen to our needs and not only support us effectively day-to-day but also improve our IT and software systems ongoing. They are key to our team functioning effectively. We have been with SupportWise for several years and I expect that to continue.”
Chris is super knowledgeable and you feel safe leaving it in his hands to sort things out. Their support team are very helpful too and they go above and beyond to ensure we are well looked after. I couldn’t recommend them enough.
“I thoroughly recommend Supportwise for IT support and services. Chris has helped me move my emails and cloud storage to a new system and he made it so easy.
I am not particularly techy so it was great that Chris was able to explain the process clearly but was not patronising. Everything was taken care of for me and I was kept fully to date.
If I have had any questions or wasn’t sure of anything I have contacted Chris and his responses have always been very swift and he has answered my questions very quickly. If you are looking for IT support and services definitely give Supportwise a call they are very knowledgeable.”