Supportwise IT Services Platform

Ticketing platform

Request support no matter where you are

Using our web-based platform, you can raise a ticket from wherever you are.

From your PC or Laptop

Raise tickets and order equipment

By Phone

Support available Monday - Saturday 9am - 6pm

By Email

Get a ticket number immediately

Remote Support

Get up and running without downtime

Using our remote support tools, we can assist you and your users without needing to attend your site.

Get help with Windows, Linux and Mac.

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Onsite support

Qualified technicians when you need them most

We understand that nothing could be worse than a PC or Laptop that won't start. For a business of any size, a loss in productivity is never a good thing. That's why we promise to be on site within 4 hours of call and within 2 hours for server support.

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DATACENTRE SUPPORT

Infrastructure support - no matter where in the UK

More companies are moving their infrastructure off-site to datacentres. SupportWise work with partners to support your server infrastructure, wherever it may be located.

24-hour monitoring

Keep your equipment and services running all day, every dayu

4-hour response times

Onsite support at any UK datacentre within 4 hours (often less)

On and offsite backups

We work with both datacentres and BUDR partners to ensure that your data is kept backed up.

IT Support Platform

Request support no matter where you are

Get up and running without downtime

Qualified technicians when you need them most

Infrastructure support - no matter where in the UK

Join over 100 companies across the UK who have entrusted their IT to SupportWise