Using remote support software we will keep your technology and applications running smoothly, with all systems and process integrating well. Thereby ensuring your workstations can handle the high demand CAD/CAM software and large data files your engineering or architecture company requires. All while keeping your IT secure but accessible for staff.
Depending on what you require, we will procure hardware and software as needed, while also providing installation support. After which, we will run tests to assure your IT infrastructure continues running optimally and securely. Furthermore, you’ll have the option for troubleshooting, so you wont need to worry about the early adoption period for new tech.
Make Security blind spots a thing of the past. Using preventative tools such as 24/7 monitoring and firewall health checks, we'll keep your network protected against viruses, phishing attacks, and ransomware. While also encrypting sensitive email and client data as well as helping you manage access to it to better ensure the security of your most sensitive information.
By proactively and remotely monitoring your technology we will help you avoid disjointed systems, slow performance or costly downtime. Whether that’s laptops and computers or phones and tablets. Thereby, enabling your remote and on-premises users to work collaboratively across devices and platforms with greater functionality.
Data loss as the result of a hacking event, lost equipment or natural disaster can jeopardise a project, cause unwanted delays, and result in financial loss. Together we can put in a place a backup and disaster recovery plan to protect your company and its data, while also enabling your employees to continue working in the face of an unexpected situation.
Finding the time to run updates on dozens or even hundreds of machines can be challenging. We will utilise software update procedures that enable your devices to run updates in the background or at night. So, your employees don’t have to face lengthy wait times while updates are applied, nor will you have find the perfect opportunity to do so.
Unsure if SupportWise is the right choice for you? Why not check out what the businesses we support have to say.
SupportWise offer a wide array of Managed IT services, delivered in a range of formats. So, rest assured if your business needs long-term or short-term support, we’ll be there to help.