NFP's are unique, requiring IT systems that keep volunteers and employees connected no matter where they may be based. With a versatile cloud-based solution such as Microsoft 365, G Suite and AWS we can enable ease of access between your staff. Furthermore, such solutions are extremely adaptable, so they are easily customised to suit the functions of your NFP.
As a Not-for-Profit organisation there are several of the latest software packages available to you at a lower cost, or completely free. We can assess your software providers, and the services you’re receiving to work out if there’s a cheaper or free alternative available to you. As well as provide the support necessary to get the software up and running.
We're on hand to help. Using remote support software we'll ensure your NFP runs smoothly and your staff feel supported while carrying out their duties. And, should you require a visit we provide on-site support as well. When anything goes wrong staff can drop us an email, phone call, or get in touch through our ticketing platform, ensuring downtime is kept to a minimum.
With cyberattacks increasing it's more imperative than ever to actively manage your IT security. For NFP's, securing a workforce often includes home, mobile, volunteer, and seasonal staff. We can implement security measures including antivirus, monitoring and health-checks, while also helping you manage accessibility to your most secure data.
By assessing your IT infrastructure we can tailor your systems and processes to better fit the needs of your NFP. Enabling you to streamline and maintain visibility across key data sources such as financial systems, donor management, CRM, and marketing. Which will create a more secure, efficient, and manageable IT infrastructure as well as ensure your data is compliant.
With no hardware specifics, we will work with the IT infrastructure you already have. But should you decide to replace or upgrade any of your existing hardware we can assist with procurement and installation. We will provide honest unbiased advice in-line with what you can afford. And rest assured you will always have final say over hardware purchases.
Unsure if SupportWise is the right choice for you? Why not check out what the businesses we support have to say.
SupportWise offer a wide array of Managed IT services, delivered in a range of formats. So, rest assured if your business needs long-term or short-term support, we’ll be there to help.