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Our Team. Our Ethos.

Meet our valued staff, and why we do what we do

Our Goals & Values

Founded by Christopher Goodchild in 2019, SupportWise IT Services has gone from strength to strength.

The ethos behind SupportWise is a fairly simple one – get to know our clients, not just their machines. What works for the small family firm won’t work in the same way for the large corporation with 600 employees.

This is why customer service is paramount. With IT support, this is not just about being polite and inviting customers to lunch (although we do). It’s about mutual understanding. So, we take time to find out what our customers need, what their business plans are going forward and the expectations they have for their IT systems. This allows us to serve those needs before they are required.  

In addition to the fantastic and talented inhouse team, we also employ freelance engineers if required to ensure our clients get the service they need when they need it.

People remember actions more than words, especially in business. That requires more than a contract, that requires a genuine respect for our customers. Most importantly, a respect for their time. That’s why all our staff and engineers are skilled and experienced at what they do. By providing the client with the service they need, ensures our reputation as a high-quality IT support supplier is maintained.

When our clients’ things don't work, the potential for money and success goes up in smoke. SupportWise Makes Things Work

Team in Swindon working
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How to get in touch with us

SupportWise IT Services believes that the human touch is important to any business relationship, that's why we have dedicated account contacts!

Christopher Goodchild
Facebook SupportWiseITLinkedIn supportwiseitservices
Director
christopher.goodchild@supportwise.co.uk
How you write your advertising copy will be based on where you will place your ad. If it’s a billboard ad, you’ll need a super catchy headline.
Aidan Curran
LinkedIn supportwiseitservices
HEAD of it Service management
How you write your advertising copy will be based on where you will place your ad. If it’s a billboard ad, you’ll need a super catchy headline.
aidan@supportwise.co.uk
Rhys Francis Hill
LinkedIn supportwiseitservices
WEB DESIGN & MArketing Manager
How you write your advertising copy will be based on where you will place your ad. If it’s a billboard ad, you’ll need a super catchy headline.
rhys@supportwise.co.uk
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